Terms of Service
Effective Date: November 15, 2025
Service Provider Information
Nusantara Steril
World Trade Center 2
Jl. Jend. Sudirman Kav. 29-31
Jakarta 12920, Indonesia
Phone: +62 21 5212 8741
Email: [email protected]
Agreement to Terms
These Terms of Service govern your access to and use of the Nusantara Steril website and our professional cleaning services for maritime and logistics facilities in Indonesia. By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Service Usage Terms
1. Permitted Use
Our website is intended for facility managers, operations coordinators, business professionals, and others seeking information about professional cleaning services for ports, terminals, warehouses, vessels, and related maritime and logistics facilities in Indonesia.
2. Acceptable Use Policy
When using our website and services, you agree to:
- • Provide accurate and complete information when submitting inquiries or requests
- • Use the website only for lawful purposes and in accordance with these Terms
- • Respect the intellectual property rights of Nusantara Steril and third parties
- • Not attempt to interfere with, compromise, or disrupt the website's functionality or security
3. Prohibited Activities
You may not:
- • Use the website in any way that violates Indonesian or international law
- • Transmit any harmful code, viruses, or malicious software
- • Engage in unauthorized data collection or harvesting
- • Impersonate any person or entity or misrepresent your affiliation
- • Use the website to transmit unsolicited commercial communications
4. Service Access Requirements
Access to our website is generally provided free of charge. We reserve the right to withdraw or modify the website or its features at any time without notice. We do not guarantee that the website will always be available or free from errors.
Account and Access Management
1. Contact and Communication
While our website does not currently require account creation, when you submit contact forms or inquire about our services, you are responsible for providing accurate information. We may use this information to respond to your inquiries and provide requested services.
2. Communication Preferences
By providing your contact information, you consent to receiving communications from Nusantara Steril regarding your inquiries and our services. You may opt out of marketing communications at any time by contacting us directly.
3. Security Responsibilities
You are responsible for maintaining the confidentiality of any information you share with us and for all activities that occur using your contact information. Please notify us immediately of any unauthorized use or security breach.
Service Availability and Modifications
1. Website Uptime and Maintenance
We strive to maintain website availability, but we do not guarantee uninterrupted access. The website may be unavailable during maintenance periods, technical issues, or for other operational reasons. We will endeavor to minimize disruptions when possible.
2. Service Features and Updates
We may modify, suspend, or discontinue any aspect of the website or our services at any time. We may also update website features, content, or functionality to improve user experience or operational efficiency.
3. Geographic Availability
Our cleaning services are primarily available for facilities in Indonesia's major maritime and logistics centers. Website access is available globally, but service availability may be limited by location and operational capacity.
4. Service Scope
The information on our website describes our general service offerings. Actual service terms, scope, and availability will be determined through individual service agreements with clients and may vary based on facility requirements and operational considerations.
Intellectual Property Rights
1. Website Content Ownership
All content on this website, including text, graphics, logos, images, and software, is the property of Nusantara Steril or its content suppliers and is protected by Indonesian and international copyright laws.
2. License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal or business purposes related to evaluating or engaging our services. This license does not include any right to modify, distribute, or reproduce website content.
3. Trademarks
Nusantara Steril and related logos are trademarks. All other trademarks, service marks, and trade names referenced on this website are the property of their respective owners.
4. User-Provided Content
If you submit feedback, suggestions, or other communications to us, you grant us the right to use such communications without restriction or compensation to you, while we maintain confidentiality of any proprietary business information you share.
Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Nusantara Steril. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with the use of any such third-party content or services.
Limitation of Liability
To the fullest extent permitted by Indonesian law:
- • Nusantara Steril provides this website on an "as is" and "as available" basis without warranties of any kind
- • We do not warrant that the website will be error-free, secure, or uninterrupted
- • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website
- • Our liability is limited to the maximum extent permitted by law
Indemnification
You agree to indemnify and hold harmless Nusantara Steril, its employees, contractors, and partners from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of another party.
Governing Law and Disputes
1. Applicable Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.
2. Dispute Resolution
Any disputes arising from these Terms or your use of our website or services shall be resolved through good faith negotiation. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia.
3. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
Termination
We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the website will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Questions About These Terms
If you have any questions about these Terms of Service, please contact us:
Nusantara Steril
World Trade Center 2
Jl. Jend. Sudirman Kav. 29-31
Jakarta 12920, Indonesia
Email: [email protected]
Phone: +62 21 5212 8741